Client Success Stories

"Tracy helped us get our dream home, one that we truly believe will be our forever home. From the start, she took the time to understand who we are and what we were looking for. Just as importantly, when we shared our budget, she never made us feel like we were at a disadvantage, even in a competitive market. We saw many homes sell above what we ..."

"Tracy helped us get our dream home, one that we truly believe will be our forever home. From the start, she took the time to understand who we are and what we were looking for. Just as importantly, when we shared our budget, she never made us feel like we were at a disadvantage, even in a competitive market. We saw many homes sell above what we could afford, but Tracy kept us grounded. She reminded us that it only takes one emotional buyer to push a price higher, and that those outcomes should not define our expectations. She kept our confidence in the market and in our ability to find the right home alive through every setback. When we finally found the one, we were ready because of Tracy. She helped us stay disciplined, think strategically, and approach our offer with a clear plan. She understands timing and market dynamics better than anyone we have worked with. We can say with complete certainty that we would not have gotten this home without her. Beyond that, Tracy is an incredibly hard worker. We have seen her operate on both the buy and sell side, and she shows up with the same level of focus, energy, and commitment every time. She is always prepared and always advocating for her clients. We could not recommend Tracy more highly. Her knowledge of Albany and Berkeley is unmatched, and she delivers when it matters most."

read more

— Kevin K.

"Tracy is simple outstanding! Before meeting Tracy, I literally had no idea on the house purchase process at all; now I got my dream house less than two months since I first contacted Tracy. She is professionally extremely helpful, knowledgeable, and exceptionally supportive! She started with explaining to me all the steps in the process; then sh..."

"Tracy is simple outstanding! Before meeting Tracy, I literally had no idea on the house purchase process at all; now I got my dream house less than two months since I first contacted Tracy. She is professionally extremely helpful, knowledgeable, and exceptionally supportive! She started with explaining to me all the steps in the process; then she provided recent purchase records for the area that I am interested in and we went through new listings together and she helped me to narrow down the ones which best fit my needs; we also went through the disclosure files together during which she patiently answered all my questions (I think on average I probably have three questions per day and she always gets back to me very quickly with helpful answers); during the decision process for making an offer, Tracy patiently explained to me every little detail of each item in an offer and provided me useful guidelines on how I can make my decision on the final offer. She is also amazing in the negotiation process and my very first offer was accepted! Moreover, the escrow and closing process is very smooth thanks to Tracy there have been a lot of documents needed for the process and Tracy is on top of everything. I would not be able to imagine the entire process without Tracy. In addition to her professional work, she is friendly, supportive and reliable, which took off a lot of stress and pressure that I may face without her."

read more

— Buyer

"Tracy is responsive, punctual, and professional at every showing. She’s never pushy and always considers things from the buyer’s perspective. Tracy points out the pros and cons of each home honestly and helps us understand how it fits in the market. When it came time to make an offer, her decisive advice helped us secure our home. She also negot..."

"Tracy is responsive, punctual, and professional at every showing. She’s never pushy and always considers things from the buyer’s perspective. Tracy points out the pros and cons of each home honestly and helps us understand how it fits in the market. When it came time to make an offer, her decisive advice helped us secure our home. She also negotiated with the listing agent and seller on our behalf during the final walkthrough to make sure everything was in place. Fluent in both Chinese and English, Tracy makes the process smooth for bilingual families. Her background in architecture is an added bonus, giving us valuable insight into layout and design potential. If you’re looking for a fantastic real estate agent who truly has your best interests at heart, Tracy should be your top choice!"

read more

— Jingchen Q.

"Tracy Z. did a phenomenal job from initial contact to final contract. This was my 12th real estate transaction (buying and selling), utilizing various realtors. Up until now, my experience with previous realtors usually didn't live up to my expectations. However, Tracy Z is a game-changer and delivered! Tracy far exceeded my other realtor experi..."

"Tracy Z. did a phenomenal job from initial contact to final contract. This was my 12th real estate transaction (buying and selling), utilizing various realtors. Up until now, my experience with previous realtors usually didn't live up to my expectations. However, Tracy Z is a game-changer and delivered! Tracy far exceeded my other realtor experiences, outperforming my expectations and meeting the needs of our family. She delivered over the asking price and completed the process on time as promised. She was patient, knowledgeable, helpful, engaging, and informative. I would definitely use Tracy Z. again and again; she truly understands customer service and real estate."

read more

— Julian B.